City Avenue Hotel

The location is great as you can get access to many restaurants and shopping malls around. The breakfast is good, rooms are clean, staff is courteous, especially Mr. Mark and the other female colleagues from Phillipines. They help to get you a taxi as well. Rooms are cleaned daily, they provide bottle water. Total value for money

The staff were very nice and always ready to help and meet my family’s needs in any way possible, this included reception team, concierge and housekeeping as well. The hotel H1 driver was very nice and always giving tips in places I could visit in Dubai. The room was very nice and clean, just as in the photos. I loved the air scent in the corridors, which was very welcoming.

The location is ideal. Room clean. Plenty of food places available nearby. Taxi easily available. Even the hotel has its own means of transport that can booked for the same price as the taxis. Atms and money exchange close by. Breakfast good and with a good variety every morning. Staff very friendly, co-operative and a special thumbs up to Mr Shams who was beyond expectations.

Hotel Location is very good and close to the metro, clean and tidy and Hotel staff were friendly. I loved the smart buttons they have in each room for telling room service to (don't disturb or clean the room)

The staff and hotel cleaning ✓The asian lady with yellow hair in reception with blue uniform, i don't know her name , she's so amazing,polite,she focuses on guest details, quick professional answers. ✓The night shift , jay was so patient and polite. ✓The asian guy in day shift was helpful and quick. ✓The security in general are wonderful, smily & cooperative all of them *Reception team: 10/10. ✓Hotel cleaniness 10/10,lobby,corridors,lifts,hotel entrance,reception,rooms,bathrooms,i wanna thank the HK team for doing such an extraordinary efforts,i'm pretty sure they have a great manager,even guests requests responded in a quick manner. * have only 2 points to mention: ✓Try to set hotel lobby music,(like Jazz.. )this helps a lot,it plays a great role,it keeps the lobby motivation unsilent and active. ✓Try to change the TVs to smart one,this'll be a very good.